Privacy Policy
Effective Date: March 26, 2026
Kourtee respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect:
- name
- email address
- booking details
- selected court, date, and time slot
- payment reference details
- uploaded payment proof
- other information voluntarily submitted through forms
2. How We Use Information
We use personal information to:
- process booking requests
- send booking-related notices
- allow venue owners to verify bookings
- manage platform operations
- improve the booking experience
- maintain security, records, and fraud prevention
3. Payment Information
Kourtee does not process or store customer payment funds. Payment transactions are made directly between the user and the venue owner. However, users may upload payment-related proof or reference details for booking verification.
4. Sharing of Information
Booking-related information may be shared with the relevant venue owner or operator to process and manage the booking. Kourtee does not sell personal data.
5. File Uploads
If users upload payment proof or related files, those files may be stored and reviewed for booking verification, fraud prevention, and recordkeeping.
6. Data Retention
Kourtee may retain booking records and related submissions for operational, legal, administrative, dispute-resolution, and fraud-prevention purposes, subject to applicable law.
7. Security
Kourtee takes reasonable steps to protect submitted information, but no online system is completely risk-free. Users submit information at their own risk.
8. Third-Party Services
The platform may rely on WordPress, hosting providers, email services, plugins, and similar infrastructure. Those services may process technical data as part of platform operation.
9. User Rights
Users may request correction of inaccurate personal data or inquire about their submitted information through the platform contact channels, subject to reasonable verification and applicable law.
10. Changes to This Policy
Kourtee may update this Privacy Policy from time to time. Continued use of the platform after updates means the revised policy applies.
11. Contact
For privacy-related concerns, users may contact Kourtee through the website contact information.
This matches your required scope: name/email collection, booking data usage, payment proof uploads, and no selling of data.
